Delivery

We ship from our warehouses in the New Forest in the UK and Murcia and Spain. Orders received before 1pm, will be despatched from our warehouses the same day via Royal Mail or alternative couriers, following payment clearance. Non stock items are located in other warehouses and cannot be despatched the same day.

United Kingdom mainland

We provide three delivery options in the UK to mainland addresses:

1) Free - Standard service for UK orders is first class mail.

2) € 9.75 - 2 working days

3) €12.25 - Next working day service.

Europe

We also offer three delivery options to mainland European addresses:

1) € 9.50 - Order values up to €32.50

2) €12.50 - Order value from €32.50 to €125

3) €23.75 - Order value from €126

Rest of the World

To everywhere else, we also offer three delivery options:

1) €19.50 - Order values up to €32.50

2) €22.50 - Order value from €32.50 to €125

3) €33.75 - Order value from €126

European and Worldwide deliveries can take up to 14 days after despatch and may be subject to customs clearance. 

Please note, we do not deliver to PO Box addresses.

If there is a delay for any reason we will let you know by email. All delivery times are based on standard working days i.e. Mon - Fri (excluding public holidays etc).

You will know when you place an order with us whether we have it in stock or not. If for any reason an order is accidentally processed and we end up not having the stock, we will not keep you waiting thinking the delivery is on its way. We will contact you within the next 6 business hours and give you the choice of cancelling your order or waiting until our delivery arrives.